Shipping & Delivery

Shipping Made Simple

We want getting your pet's essentials to your door to be as straightforward as possible.

Order Processing

Orders are typically processed within 3-5days.

Processing begins after payment has been successfully received.

Delivery Times

Estimated delivery times are:

Standard Shipping: 5-7days

Delivery times may vary depending on your location, carrier availability, holidays, weather, customs, and other circumstances outside our control.

Order Tracking

Once your order has shipped, you'll receive tracking information when available.

You can also use our Track My Order page to check your shipment status.

Shipping Costs

Available shipping options and applicable costs are displayed during checkout.

International Orders

For international deliveries, customs duties, taxes, or other import charges may apply depending on the destination country. These charges, where applicable, may be the customer's responsibility.

Incorrect Shipping Information

Please carefully review your shipping information before completing your order.

If you notice an error, contact us as quickly as possible. We cannot guarantee that shipping information can be changed once an order has entered processing or shipment.

Delayed Packages

If your package is delayed, please check the tracking information first. If the tracking has not updated for an extended period, contact us and we'll help investigate.